com.amazonaws.services.connect.model

Class MediaConcurrency

java.lang.Object

com.amazonaws.services.connect.model.MediaConcurrency

All Implemented Interfaces:

java.io.Serializable

public class MediaConcurrency
extends java.lang.Object
implements java.io.Serializable

Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.

See Also:

Serialized Form

Constructor Summary

Constructors

Constructor and Description
MediaConcurrency()

Method Summary

Modifier and Type	Method and Description
boolean	equals(java.lang.Object obj)
java.lang.String	getChannel() The channels that agents can handle in the Contact Control Panel (CCP).
java.lang.Integer	getConcurrency() The number of contacts an agent can have on a channel simultaneously.
int	hashCode()
void	setChannel(Channel channel) The channels that agents can handle in the Contact Control Panel (CCP).
void	setChannel(java.lang.String channel) The channels that agents can handle in the Contact Control Panel (CCP).
void	setConcurrency(java.lang.Integer concurrency) The number of contacts an agent can have on a channel simultaneously.
java.lang.String	toString() Returns a string representation of this object; useful for testing and debugging.
MediaConcurrency	withChannel(Channel channel) The channels that agents can handle in the Contact Control Panel (CCP).
MediaConcurrency	withChannel(java.lang.String channel) The channels that agents can handle in the Contact Control Panel (CCP).
MediaConcurrency	withConcurrency(java.lang.Integer concurrency) The number of contacts an agent can have on a channel simultaneously.

Methods inherited from class java.lang.Object

getClass, notify, notifyAll, wait, wait, wait

Constructor Detail

MediaConcurrency

public MediaConcurrency()

Method Detail

getChannel

public java.lang.String getChannel()

The channels that agents can handle in the Contact Control Panel (CCP).

Constraints:
Allowed Values: VOICE, CHAT, TASK

Returns:

The channels that agents can handle in the Contact Control Panel (CCP).

See Also:

Channel

setChannel

public void setChannel(java.lang.String channel)

The channels that agents can handle in the Contact Control Panel (CCP).

Constraints:
Allowed Values: VOICE, CHAT, TASK

Parameters:

channel -

The channels that agents can handle in the Contact Control Panel (CCP).

See Also:

Channel

withChannel

public MediaConcurrency withChannel(java.lang.String channel)

The channels that agents can handle in the Contact Control Panel (CCP).

Returns a reference to this object so that method calls can be chained together.

Constraints:
Allowed Values: VOICE, CHAT, TASK

Parameters:

channel -

The channels that agents can handle in the Contact Control Panel (CCP).

Returns:

A reference to this updated object so that method calls can be chained together.

See Also:

Channel

setChannel

public void setChannel(Channel channel)

The channels that agents can handle in the Contact Control Panel (CCP).

Constraints:
Allowed Values: VOICE, CHAT, TASK

Parameters:

channel -

The channels that agents can handle in the Contact Control Panel (CCP).

See Also:

Channel

withChannel

public MediaConcurrency withChannel(Channel channel)

The channels that agents can handle in the Contact Control Panel (CCP).

Returns a reference to this object so that method calls can be chained together.

Constraints:
Allowed Values: VOICE, CHAT, TASK

Parameters:

channel -

The channels that agents can handle in the Contact Control Panel (CCP).

Returns:

A reference to this updated object so that method calls can be chained together.

See Also:

Channel

getConcurrency

public java.lang.Integer getConcurrency()

The number of contacts an agent can have on a channel simultaneously.

Constraints:
Range: 1 - 5

Returns:

The number of contacts an agent can have on a channel simultaneously.

setConcurrency

public void setConcurrency(java.lang.Integer concurrency)

The number of contacts an agent can have on a channel simultaneously.

Constraints:
Range: 1 - 5

Parameters:

concurrency -

The number of contacts an agent can have on a channel simultaneously.

withConcurrency

public MediaConcurrency withConcurrency(java.lang.Integer concurrency)

The number of contacts an agent can have on a channel simultaneously.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Range: 1 - 5

Parameters:

concurrency -

The number of contacts an agent can have on a channel simultaneously.

Returns:

A reference to this updated object so that method calls can be chained together.

toString

public java.lang.String toString()

Returns a string representation of this object; useful for testing and debugging.

Overrides:

toString in class java.lang.Object

Returns:

A string representation of this object.

See Also:

Object.toString()

hashCode

public int hashCode()

Overrides:

hashCode in class java.lang.Object

equals

public boolean equals(java.lang.Object obj)

Overrides:

equals in class java.lang.Object