AWSConnectAgentsCriteria

Objective-C

@interface AWSConnectAgentsCriteria

Swift

class AWSConnectAgentsCriteria

Can be used to define a list of preferred agents to target the contact within the queue. Note that agents must have the queue in their routing profile in order to be offered the contact.

  • An object to specify a list of agents, by Agent ID.

    Declaration

    Objective-C

    @property (nonatomic, strong) NSArray<NSString *> *_Nullable agentIds;

    Swift

    var agentIds: [String]? { get set }