AWSConnectMetricFilterV2

Objective-C

@interface AWSConnectMetricFilterV2

Swift

class AWSConnectMetricFilterV2

Contains information about the filter used when retrieving metrics. MetricFiltersV2 can be used on the following metrics: AVG_AGENT_CONNECTING_TIME, CONTACTS_CREATED, CONTACTS_HANDLED, SUM_CONTACTS_DISCONNECTED.

  • The key to use for filtering data.

    Valid metric filter keys: INITIATION_METHOD, DISCONNECT_REASON. These are the same values as the InitiationMethod and DisconnectReason in the contact record. For more information, see ContactTraceRecord in the Amazon Connect Administrator Guide.

    Declaration

    Objective-C

    @property (nonatomic, strong) NSString *_Nullable metricFilterKey;

    Swift

    var metricFilterKey: String? { get set }

  • The values to use for filtering data.

    Valid metric filter values for INITIATION_METHOD: INBOUND | OUTBOUND | TRANSFER | QUEUE_TRANSFER | CALLBACK | API

    Valid metric filter values for DISCONNECT_REASON: CUSTOMER_DISCONNECT | AGENT_DISCONNECT | THIRD_PARTY_DISCONNECT | TELECOM_PROBLEM | BARGED | CONTACT_FLOW_DISCONNECT | OTHER | EXPIRED | API

    Declaration

    Objective-C

    @property (nonatomic, strong) NSArray<NSString *> *_Nullable metricFilterValues;

    Swift

    var metricFilterValues: [String]? { get set }

  • The flag to use to filter on requested metric filter values or to not filter on requested metric filter values. By default the negate is false, which indicates to filter on the requested metric filter.

    Declaration

    Objective-C

    @property (nonatomic, strong) NSNumber *_Nullable negate;

    Swift

    var negate: NSNumber? { get set }