AWSConnectUpdateContactRoutingDataRequest

Objective-C

@interface AWSConnectUpdateContactRoutingDataRequest

Swift

class AWSConnectUpdateContactRoutingDataRequest

  • The identifier of the contact in this instance of Amazon Connect.

    Declaration

    Objective-C

    @property (nonatomic, strong) NSString *_Nullable contactId;

    Swift

    var contactId: String? { get set }

  • The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

    Declaration

    Objective-C

    @property (nonatomic, strong) NSString *_Nullable instanceId;

    Swift

    var instanceId: String? { get set }

  • Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.

    Declaration

    Objective-C

    @property (nonatomic, strong) NSNumber *_Nullable queuePriority;

    Swift

    var queuePriority: NSNumber? { get set }

  • The number of seconds to add or subtract from the contact’s routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.

    Declaration

    Objective-C

    @property (nonatomic, strong) NSNumber *_Nullable queueTimeAdjustmentSeconds;

    Swift

    var queueTimeAdjustmentSeconds: NSNumber? { get set }