AWSConnectSearchCriteria Class Reference


                    
                    
                    agentHierarchyGroups

The agent hierarchy groups of the agent at the time of handling the contact.

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectAgentHierarchyGroups *_Nullable agentHierarchyGroups;

Swift

var agentHierarchyGroups: AWSConnectAgentHierarchyGroups? { get set }


                    
                    
                    agentIds

The identifiers of agents who handled the contacts.

Declaration

Objective-C

@property (nonatomic, strong) NSArray<NSString *> *_Nullable agentIds;

Swift

var agentIds: [String]? { get set }


                    
                    
                    channels

The list of channels associated with contacts.

Declaration

Objective-C

@property (nonatomic, strong) NSArray<NSString *> *_Nullable channels;

Swift

var channels: [String]? { get set }


                    
                    
                    contactAnalysis

Search criteria based on analysis outputs from Amazon Connect Contact Lens.

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectContactAnalysis *_Nullable contactAnalysis;

Swift

var contactAnalysis: AWSConnectContactAnalysis? { get set }


                    
                    
                    initiationMethods

The list of initiation methods associated with contacts.

Declaration

Objective-C

@property (nonatomic, strong) NSArray<NSString *> *_Nullable initiationMethods;

Swift

var initiationMethods: [String]? { get set }


                    
                    
                    queueIds

The list of queue IDs associated with contacts.

Declaration

Objective-C

@property (nonatomic, strong) NSArray<NSString *> *_Nullable queueIds;

Swift

var queueIds: [String]? { get set }


                    
                    
                    searchableContactAttributes

The search criteria based on user-defined contact attributes that have been configured for contact search. For more information, see Search by custom contact attributes in the Amazon Connect Administrator Guide.

To use SearchableContactAttributes in a search request, the GetContactAttributes action is required to perform an API request. For more information, see https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions-as-permissionsActions defined by Amazon Connect.

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectSearchableContactAttributes *_Nullable searchableContactAttributes;

Swift

var searchableContactAttributes: AWSConnectSearchableContactAttributes? { get set }