AWSConnectRuleAction Class Reference


                    
                    
                    actionType

The type of action that creates a rule.

Declaration

Objective-C

@property (nonatomic) AWSConnectActionType actionType;

Swift

var actionType: AWSConnectActionType { get set }


                    
                    
                    assignContactCategoryAction

Information about the contact category action.

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectAssignContactCategoryActionDefinition *_Nullable assignContactCategoryAction;

Swift

var assignContactCategoryAction: AWSConnectAssignContactCategoryActionDefinition? { get set }


                    
                    
                    createCaseAction

Information about the create case action.

Supported only for TriggerEventSource values: OnPostCallAnalysisAvailable | OnPostChatAnalysisAvailable.

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectCreateCaseActionDefinition *_Nullable createCaseAction;

Swift

var createCaseAction: AWSConnectCreateCaseActionDefinition? { get set }


                    
                    
                    endAssociatedTasksAction

Information about the end associated tasks action.

Supported only for TriggerEventSource values: OnCaseUpdate.

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectEndAssociatedTasksActionDefinition *_Nullable endAssociatedTasksAction;

Swift

var endAssociatedTasksAction: AWSConnectEndAssociatedTasksActionDefinition? { get set }


                    
                    
                    eventBridgeAction

Information about the EventBridge action.

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectEventBridgeActionDefinition *_Nullable eventBridgeAction;

Swift

var eventBridgeAction: AWSConnectEventBridgeActionDefinition? { get set }


                    
                    
                    sendNotificationAction

Information about the send notification action.

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectSendNotificationActionDefinition *_Nullable sendNotificationAction;

Swift

var sendNotificationAction: AWSConnectSendNotificationActionDefinition? { get set }


                    
                    
                    submitAutoEvaluationAction

Information about the submit automated evaluation action.

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectSubmitAutoEvaluationActionDefinition *_Nullable submitAutoEvaluationAction;

Swift

var submitAutoEvaluationAction: AWSConnectSubmitAutoEvaluationActionDefinition? { get set }


                    
                    
                    taskAction

Information about the task action. This field is required if TriggerEventSource is one of the following values: OnZendeskTicketCreate | OnZendeskTicketStatusUpdate | OnSalesforceCaseCreate

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectTaskActionDefinition *_Nullable taskAction;

Swift

var taskAction: AWSConnectTaskActionDefinition? { get set }


                    
                    
                    updateCaseAction

Information about the update case action.

Supported only for TriggerEventSource values: OnCaseCreate | OnCaseUpdate.

Declaration

Objective-C

@property (nonatomic, strong) AWSConnectUpdateCaseActionDefinition *_Nullable updateCaseAction;

Swift

var updateCaseAction: AWSConnectUpdateCaseActionDefinition? { get set }