AWSConnectUserPhoneConfig

Objective-C

@interface AWSConnectUserPhoneConfig

Swift

class AWSConnectUserPhoneConfig

Contains information about the phone configuration settings for a user.

Required parameters: [PhoneType]

  • The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don’t want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.

    When returned by a SearchUsers call, AfterContactWorkTimeLimit is returned in milliseconds.

    Declaration

    Objective-C

    @property (nonatomic, strong) NSNumber *_Nullable afterContactWorkTimeLimit;

    Swift

    var afterContactWorkTimeLimit: NSNumber? { get set }

  • The Auto accept setting.

    Declaration

    Objective-C

    @property (nonatomic, strong) NSNumber *_Nullable autoAccept;

    Swift

    var autoAccept: NSNumber? { get set }

  • The phone number for the user’s desk phone.

    Declaration

    Objective-C

    @property (nonatomic, strong) NSString *_Nullable deskPhoneNumber;

    Swift

    var deskPhoneNumber: String? { get set }

  • The phone type.

    Declaration

    Objective-C

    @property (nonatomic) AWSConnectPhoneType phoneType;

    Swift

    var phoneType: AWSConnectPhoneType { get set }