AWSConnectCrossChannelBehavior
Objective-C
@interface AWSConnectCrossChannelBehavior
Swift
class AWSConnectCrossChannelBehavior
Defines the cross-channel routing behavior that allows an agent working on a contact in one channel to be offered a contact from a different channel.
Required parameters: [BehaviorType]
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Specifies the other channels that can be routed to an agent handling their current channel.
Declaration
Objective-C
@property (nonatomic) AWSConnectBehaviorType behaviorType;
Swift
var behaviorType: AWSConnectBehaviorType { get set }